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leadership Archive

What Great Listeners Actually Do

It’s about more than keeping quiet. Chances are you think you’re a good listener.  People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average. In our experience, most people think good listening comes down to doing three things: Not

How Asserting Yourself (The Right Way) Can Also Help Your Team | Fast Company | Business + Innovation

 JOHN RAMPTON 06.02.16 5:00 AM Your work isn’t always going to run smoothly, and passive-aggressiveness won’t change that. Instead of simmering in silence or working behind the scenes to get even, asserting yourself can actually make things better. The reason many of us don’t respond to obstacles in the workplace this way, though, is because we

“Both/And” Leadership

Don’t worry so much about being consistent. Jack Welch once claimed that great leaders are “relentless and boring.” Management thinkers largely agree: Good leaders, so the narrative goes, are consistent in their decision making, stick to their commitments, and remain on-message. The trouble is, much as we may value consistency in our leaders, we don’t