Monthly Archive:: April 2016

How to master the process that’s transforming management Agile innovation methods have revolutionized information technology. Over the past 25 to 30 years they have greatly increased success rates in software development, improved quality and speed to market, and boosted the motivation and productivity of IT teams. Now agile methodologies—which involve new values, principles, practices, and

Understand this commonly used way to calculate ROI. This article has been updated. You’ve got a great idea for a new product that will increase revenue or a new system that will cut the company’s costs. But how can you be sure that it’s a worthwhile investment? Any time you propose a capital expenditure, you can

A new study on resilience. Everyone knows what rejection feels like. It’s a universal (and universally disliked) experience, but it’s one that we each experience differently. For the most part, people are pretty good at moving on with their lives — even better than they might guess. Sometimes, though, getting rejected hurts more than we expect,

Real managers explain how they face tough talks. As a leader, how can you confront the truth about a situation without fearing rejection, or disagree with someone clearly and cleanly without obsessing about causing offense? I have been an executive with major corporations, including PepsiCo, Shell, and BBC Worldwide, as well as a change consultant.