Economic Growth Archive

Your Company’s Culture is Who You Hire, Fire, & Promote

Part 1, The Performance-Values Matrix “The actual company values, as opposed to the nice-sounding values, are shown by who gets rewarded, promoted, or let go.” – Netflix Culture: Freedom & Responsibility Every time I walk into a new company I am advising, I invariably encounter a set of noble values that are prominently displayed on

Getting the Most from an Online Customer Community

More than 15 years ago, my company and several others pioneered a novel approach to understanding consumers: engage with them through private, online communities. For the first time ever, brands had an ongoing dialogue with customers. Over the years, online community research has matured from novelty to necessity – an essential tool for marketing professionals.

The On-Demand Economy Is Transforming Summer Jobs – WSJ

Students are using on-demand services like Uber and TaskRabbit to land summer jobs By ALINA DIZIK May 1, 2016 10:16 p.m. ET The on-demand gig economy is transforming another corner of the job market: the summer job for students. Recent high-school grads and college students are turning to startups like Uber, TaskRabbit, Instacart and Postmates