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Leadership & Managment Archive

Crisis: State Rights & Delivery Channels

If you’re like me, you’re kind sick (hopefully not literately) of this image. It really is a beautiful image of a biological phenomena, little red triangles mounted on pillars fastened to a little ball of fat– who knew such a small thing could cause so much upheaval. It has made me think of a couple

Consulting: Identity, Education & Change

Business and commerce are a very singularly human activity. No other creatures on earth buy and sell, products or services. When you think about your activities of coaching a potential entrepreneur in achieving their dreams of becoming their own boss, I find it helpful to always keep this fact in mind. At the core of

Transforming Five Economic Development Marketing Tactics from “Blah” to “Ah-Hah”

 June 27, 2014 by Jordan Robinson Looking for new business leads? Look no further than the site selection community—who have become supporters and valuable resources for economic developers looking to expand their project pipeline. So how can economic development professionals get on a site selector’s radar? Instead of sticking to the status quo, economic development

Change Management in Government

By Frank Ostroff When Hurricane Katrina engulfed New Orleans in the summer of 2005, the deaths, injuries, and damage to property that resulted were stark reminders of the cost to all of us when government at any level—federal, state, or local—does not perform as well as it should. The year before, the 9/11 Commission found that

How to Give Feedback People Can Actually Use

Over the last decade, I’ve conducted thousands of 360-degree feedback interviews with the colleagues of the leaders I coach. My goal with these sessions is to get a better sense of my clients’ strengths and weaknesses, but more often than not, the feedback isn’t particularly useful. How do you give feedback that helps someone learn