communication Archive

What Great Listeners Actually Do
July 27, 2016
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It’s about more than keeping quiet. Chances are you think you’re a good listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average. In our experience, most people think good listening comes down to doing three things: Not

The Simple Yet Overlooked Key To Great Communication | Fast Company | Business + Innovation
June 14, 2016
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ANETT GRANT 06.04.16 5:00 AM “I can’t wait until I retire so I can finally be myself again.” I heard those words from a colleague at a meeting of a professional group I belong to and sighed with disappointment. I can’t imagine carrying the weight of inauthenticity around with me my whole career. Then again,